So, you won’t be able to return your mattress if it is dirty. The store won’t accept your return or exchange if modified from its original state. But you have to make sure that your mattress stays in good condition Once the site has collected all the information they need to keep in its database, it will send it back to you. Ikea says they will only need your ID information to authorize the returns, just in case you are hesitant to provide them with these documents. You will have to provide them with your government-issued photo ID and the receipt. If you are looking to return products such as mattresses to Ikea, you will not provide the story with the receipt. You can go for an exchange or buy something else if you want to. The process will be much faster if you want to go for store credit. But you will get your refund in 10 working days, which can take much longer. If you want to go for a refund, you can always expect it to take around 10 days. If you want to return your Ikea mattress, the store might offer to exchange it with a similar product, or they will award you a full refund. How Long Would a Mattress Refund Take at Ikea? Furthermore, the store might only allow 3 receipt-less returns within a specific period. If you want Ikea to accept your return, you have to aim to bring the return back in its original conditions along with all its original packaging within 90 to 365 days. But the only issue is you will have to make sure the purchase was made within 90 to 365 days from the date of purchase. This thing will be there in the store’s database.īut as Ikea products are not sold anywhere else, returning them to Ikea can be pretty easy. But if you have lost your receipt, the store can confirm your original purchase with the help of your debit or credit card matching with the original purchase. It is important because you might need the receipt in case you have to return the mattress. The best practice, in general, is to keep the receipt with you of any products you want to return to Ikea, especially if these products are large, like a mattress. I don’t Have a Receipt? How Should I Return My Ikea Mattress? The warranty Ikea offers also doesn’t cover any misuse or intentional damage done on the mattress from the customer’s side. These products include mattress pads, sofa bed mattresses, children’s mattresses, and Jomna mattresses. Ikea mattresses come with a 25-year warranty, and this warranty also covers defects within workmanship or the materials in the construction of these mattresses.Ī 25-year warranty does not cover a few Ikea mattress products. Ikea provides a warranty on most of its products that customers buy in-store. But this scenario only happens with a handful of stores. Moreover, some Ikea stores need you to return your mattress to its original bag for hygiene purposes. Now, Ikea can return these mattresses in-store and through a pickup service, and the cost can be around USD 20 to USD 200, depending on your address or location. So, when unpacking the mattress, things get cumbersome when returning an unpacked mattress. These Ikea mattresses come rolled up and compressed in a box. And it is purely due to the size of the item you are dealing with here. But returning larger items such as memory foam mattresses can be a bit of a difficult process. Returning items like lamps or pots to the retail giant is not a big deal. What’s the Process of Returning a Mattress to Ikea? Moreover, you must provide them with the receipt to get your full store credit or refund. However, you will have to make sure these mattresses must not dirty. You can choose to go for a refund, and the store will oblige your request. But the return will only be made for a store credit. It can be due to the wrong choice by the customers, or the return can be due to unsatisfactory performance. If the mattress package is unopened, Ikea lets its customers return their mattresses and open-package mattresses within 90 days or 365 days. Prime Time 2-Day Event is here! | Up to $600 off What’s Ikea Store Mattress Return Policy?
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